I did wonder how two hours would be filled with this topic, but when we were half way through I realised! Bev promised to “dig deep” and this is what she did for us all.

It was interesting how all the participants were in businesses related to mine, so it was nice to meet them, even over the internet, and the webinar environment worked really well (one person was enjoying the sunshine outdoors!)

I felt like I got a lot out of it, and would definitely recommend this to others, if they want to understand what others hear and respond to in one’s message. Bev has a knack of getting to the point, in a fun and lovely way, so you realise what she means.

Very useful, and glad I decided to put this in my diary. Plus the workbook and recording are useful reminders. Thanks, Bev.